> ## Documentation Index
> Fetch the complete documentation index at: https://docs.melonly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customization

> Tailor the CAD to your community with regional words, 10-codes, tones, agencies, groups, address shortcuts, unit statuses and panels.

***

## What is Customization?

The Customization tab of the CAD admin panel is where you shape the CAD around your community: regional wording, 10-codes, sounds, agencies, groups, address shortcuts, unit statuses and dashboard panels.

<Note>Requires the CAD Admin permission. See [Permissions](/CAD/Intro/permissions).</Note>

Changes on each page are kept as a draft until you click **Save Changes** (`Ctrl` + `S`). Click **Reset** to throw the draft away. Saved changes go live for everyone straight away and are recorded in the [CAD audit log](/CAD/Admin/config#audit-logs). The Groups page is the exception: it saves every change instantly.

***

## 🧭 Quick Navigation

<CardGroup cols={2}>
  <Card title="Regionality" icon="earth-americas" href="/CAD/Admin/customization/regionality">
    Timezone, emergency numbers, currency and regional terms.
  </Card>

  <Card title="10-Codes" icon="list-ol" href="/CAD/Admin/customization/ten-codes">
    Build, paste or import your 10-code list.
  </Card>

  <Card title="Tones" icon="volume-high" href="/CAD/Admin/customization/tones">
    Notification sounds, custom tones and signal presets.
  </Card>

  <Card title="Agencies & Panels" icon="building-shield" href="/CAD/Admin/agencies-panels">
    Agencies, subdivisions, jurisdictions and panel tiles.
  </Card>

  <Card title="Groups & Statuses" icon="people-group" href="/CAD/Admin/customization/groups-statuses">
    Premade unit groups and custom unit statuses.
  </Card>
</CardGroup>

***

## Regionality

Regional Words match the CAD's wording to your region, such as the emergency number, currency symbol, timezone and speed units. See [Regionality](/CAD/Admin/customization/regionality) for every setting.

***

## 10-Codes

The 10-Codes page holds the code list units and dispatchers pick from, up to 150 codes. See [10-Codes](/CAD/Admin/customization/ten-codes) to add, paste or import them.

***

## Tones

The Tones page lets you replace the CAD's sounds, add your own tones and set up signal presets. See [Tones](/CAD/Admin/customization/tones).

### Custom Notification Tones

Replace the default sound for any CAD event, or turn off spoken alerts. See [Custom Notification Tones](/CAD/Admin/customization/tones#custom-notification-tones).

### Custom Tones

Add up to 30 sounds for the Tone Board. See [Custom Tones](/CAD/Admin/customization/tones#custom-tones).

***

## Agencies

Agencies organize units in the CAD. Every unit belongs to an agency, and each agency belongs to one panel. You can have up to 15 agencies, each with up to 4 subdivisions like Traffic or K9.

New servers start with a set of example agencies you can edit or delete. Full details are on [Agencies & Panels](/CAD/Admin/agencies-panels), along with [panels](/CAD/Admin/agencies-panels#panels): restyle the built-in dashboard tiles and add up to 12 service panels, like separate Police and Sheriff tiles.

### Agency Fields

Each agency has a name, an abbreviation, a panel, an equipment list units can pick from, an optional department restriction and an optional map jurisdiction. See [Agency fields](/CAD/Admin/agencies-panels#agency-fields) for every option.

***

## Groups

Premade groups are ready-made unit groups that units can join and dispatchers can assign, up to 30. See [Premade Groups](/CAD/Admin/customization/groups-statuses#premade-groups).

***

## Address Shortcuts

Address shortcuts let users type a short name (like `Hospital`) and get the full address in the address suggestions on [calls](/CAD/User/calls). You can have up to 40.

<Frame caption="Address Shortcuts">
  <img className="block" src="https://mintcdn.com/melonly/dqMbtRYjkIqceFhq/images/CAD/Admin/Customization/address-shortcuts.png?fit=max&auto=format&n=dqMbtRYjkIqceFhq&q=85&s=4b7a181b4b8b9298dabab0fa0d3c6cb9" alt="Address Shortcuts card with the New shortcut button" style={{ borderRadius: '0.75rem' }} width="1918" height="989" data-path="images/CAD/Admin/Customization/address-shortcuts.png" />
</Frame>

| Setting | Description |
| - | - |
| Name | What users type. 5 to 48 characters, unique and not the same as a real address. |
| Shortcut Value | The full address it becomes. 5 to 256 characters. |

***

## Unit Statuses

Rename the five built-in statuses and add your own. See [Unit Statuses](/CAD/Admin/customization/groups-statuses#unit-statuses).

### Status Codes

Add up to 4 custom statuses with their own color, optionally limited to one panel. See [Custom Status Codes](/CAD/Admin/customization/groups-statuses#custom-status-codes).

***

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  Still have questions? Join our Discord server for support from the Melonly Team.
</Card>


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