Skip to main content

​
Plans & Billing

From 1.99amonthfor1departmentupto1.99 a month for 1 department up to 13.99 a month for unlimited. See Plans & Billing.
No. Departments is a paid product.
Per server. A plan gives its slots to the one server you activate it on, and each active department uses one.
Activate the subscription on your parent server first, from Manage subscriptions on your dashboard. See Activate a Subscription.
No. Melonly Plus features like a custom join code are included in every department.
Use the billing portal at melon.ly/billing.
The subscription is paused and departments over your slot limit are deactivated. See Paused and Failed Payments.

​
Creating & Converting

The owner or an Administrator of the parent server.
No. It’s set when the department is created, and departments can’t be moved or transferred.
Yes, from Convert To a Department in that server’s settings. See Converting a Server.
They’re detached, and you can activate them on another server from Manage subscriptions.

​
Members & Access

Share your join link or code. By default this sends a request that you accept on the roster. See Joining a Department.
Your join code has Required Discord Roles set. Give them the role or change the setting in Join Code.
No. Every department needs at least one rank.
Yes. Open the department and you’re added to its lowest rank automatically.
Activity, Leave of Absence, Infractions and Settings need matching rank permissions. See Who Can Access What.
You can only act on members ranked below you.

​
Discord & CAD

A Discord server can only be linked once. Run /unlink in that Discord server, then try again.
Set it up in Departments → Settings on the parent server. See Managing from the Main Server.
CAD must be enabled on the parent server and your rank needs access to the department’s CAD panel. It’s also hidden on small screens.
The server ran out of department slots, for example after a failed payment. Enable it again once the subscription is active.

​
Deactivation & Deletion

The subscription wasn’t renewed or an administrator deactivated it. A parent server admin can reactivate it from Departments → Overview once there’s a free slot.
No. Everything is kept until it’s reactivated.
All its data is deleted for good. Deleting the parent server deletes every department under it too.

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.
Last modified on October 8, 2026