Settings

What are Infraction Settings?

The Settings tab controls how infractions, appeals, quotas, Discord roles and automatic punishments work in your server. It’s also where you write appeal questions and staff guidelines. Who can open these settings depends on their Melonly role. See Permissions.

Infraction Settings

Setting	Description
Expire Infractions	Voids infractions and suspensions after a set number of days. Terminations don’t expire
Expiry Days	Days before an infraction expires, from 7 to 365. Shown when Expire Infractions is on
In-Game Permission Revocation	Removes or suspends a member’s in-game permissions when they’re suspended or terminated. Needs the ER:LC integration

Staff Guidelines

Staff guidelines set out what counts as an infraction. Each guideline has a name, a short description, a full description and a point value (0 by default).

Open the Settings Tab

Go to the Infractions page and open the Settings tab.

Click Manage Staff Guidelines

Create or edit the guidelines that define punishable behavior.

Discord Configuration

These settings need a linked Discord server.

Setting	Description
Step Roles	One role per warning stage in your points system, shown as [Stage Name] Role. Given when a member reaches that stage
Suspension Role	The role given to suspended members
Events Channel	Where infraction, suspension and termination messages are posted
Appeals Channel	Where appeal submissions and reviews are posted

If you haven’t set any roles, click Create roles for me and pick a role. Melonly creates the point roles underneath it.

Melonly’s bot role must be above every step role and the suspension role, and it needs permission to send messages in the events channel.

With Melonly Plus, click the customize button next to Events Channel to edit the infraction, suspension and termination messages. The button next to Appeals Channel edits the appeal submitted, approved and denied messages.

Quota Settings

Setting	Description
Enabled	Gives members points when they miss their activity quota
Infraction Points	Points given for a missed quota, from 0 to 1000
Quota Roles	The Melonly roles the quota penalty applies to. Leave empty for none. Departments pick Quota Ranks instead

Scheduled Wave Ends

When a scheduled activity wave ends, Melonly issues quota infractions automatically. These options, shown once quota penalties are enabled, choose who is left out.

Setting	Description
Exclude members on LOA	Skips members whose approved LOA overlaps the wave. On by default
Ignore members who joined mid-wave	Skips members who joined after the wave started. On by default
Adjust their quota proportionally	Shown when Ignore members who joined mid-wave is off. Lowers a new member’s quota based on how much of the wave they were in. On by default

Points System

Setting	Description
Create stage	Adds a stage with a name (up to 20 characters), a point threshold (up to 255) and a type: Warning Stage, Automatic Suspension or Automatic Termination. Only the last stage can be a termination
Auto-Termination	When a member reaches the termination threshold, server admins are notified and Melonly removes the member’s privileges
Auto-Suspension Days	How many days an automatic suspension lasts. Set to 0 for no end date

When you change point stages, members who now qualify for a suspension or termination aren’t affected until their next infraction.

Message Customization

Custom messages need Plus. You can edit each one to match your server’s tone.

Message	Sent When
Infraction Voided Message	An infraction or termination is voided (posted in the events channel)
Infraction Notice DM	A member receives an infraction
Suspension Notice DM	A member is suspended
Termination Notice DM	A member is terminated
Appeal Approved DM	An appeal is approved
Appeal Denied DM	An appeal is denied

Appeals

Setting	Description
Accepting Infraction Appeals	Lets members appeal infractions and suspensions to have them voided
Accepting Re-Appeals	Lets members appeal again after a denial. Needs Accepting Infraction Appeals
Re-Appeal Cooldown	Days a member must wait before appealing again, from 0 to 365. Needs Accepting Re-Appeals
Copy My Infractions Link	Copies the link members use to view and appeal their infractions

Appeal Questions

Appeal questions are what members answer when they appeal. They appear on every appeal form.

Field	Description
Question Name	The question shown to the member
Question Type	Short Text, Long Text, Checkbox, Number, Date or Date Time
Description	An optional explanation of the question
Required	Whether the member must answer it

Click Create a new appeal question to add one. New questions are required by default. Use the arrows to reorder them.

Permissions

These permissions are set on Melonly roles, under the Infractions page permission. See Roles.

Permission	Description
Issue Infractions	Issue infractions, suspensions and terminations
Infractions Settings	Configure the infractions module

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.

Setup & permissions

Staff operations

Modules & programs

Integrations & automation

Directory & visibility

Audit logs

What are Infraction Settings?

Infraction Settings

Staff Guidelines

Discord Configuration

Quota Settings

Scheduled Wave Ends

Points System

Message Customization

Appeals

Appeal Questions

Permissions

Need help?

​What are Infraction Settings?

​Infraction Settings

​Staff Guidelines

​Discord Configuration

​Quota Settings

​Scheduled Wave Ends

​Points System

​Message Customization

​Appeals

​Appeal Questions

​Permissions

Need help?

What are Infraction Settings?

Infraction Settings

Staff Guidelines

Discord Configuration

Quota Settings

Scheduled Wave Ends

Points System

Message Customization

Appeals

Appeal Questions

Permissions